International Trade Institute

Fiona Brennan

Founding No. 3ExpertITI member

Director · International Trade Institute

ie · Ireland · Member since 1 Jun 2026

Director of the ITI. Building the home for trade compliance professionals worldwide, ask me anything, I read every thread.

Customs ProceduresTrade DocumentationFree Trade Agreements
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Asked by Fiona

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  • 6d ago24 likes

    Moved from freight ops into compliance: how do I get management to take the function seriously?

    Twenty years of watching this: perception changes when compliance starts speaking in the company's language, not ours. Three things that work, (1) a monthly one-pager: duty saved, penalties avoided, shipments unblocked, in euros; (2) stop saying no, start saying 'yes, this way'; (3) borrow authority, bring peer benchmarks from communities like this one ('here is how three comparable firms staff this'). Management dismisses one lonely voice; they rarely dismiss an industry.