Callum Reid
Founding No. 8Import Compliance Manager · A specialty food importer, Melbourne
au · Australia · Member since 7 Sept 2026
Twelve years importing cheese, cured meat and tinned things into Melbourne. Two agencies at the border, one of me. I keep very good records.
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Asked by Callum
- Freight & Logistics4w agoFour containers in one morning: bad luck or bad booking, and how is the free time worked out?
3 replies · 1 like
- Freight & Logistics4w agoSupplier's forwarder in China holds my packaging, wants another 2,000 RMB: what next?
4 replies
- Tariffs & HS Codes4w agoHow are brokers billing for classifications that now take hours instead of minutes, and what should my file show?
6 replies
Recently helped with
4w ago
Two pallets a month: where is the line where sea starts to beat air?I am on the receiving end of this in Melbourne. The destination fees on a consolidated box are real, and per kilo is the wrong comparison; landed cost per lamp with the fees in is the number your buyer will feel. Wood and rattan into this...
4w ago
Five to ten kilos a month, China to India: anything between courier rates and air freight minimums?Settle one more thing with whoever moves it: do they look inside the box each month, or do they simply seal what the supplier drops off and send it? On the first shipment it hardly matters. By the sixth, when the partner opens a box that...
4w ago
My forwarder billed a $420 remeasurement charge after delivery, though the CBM matched my packing list. Fight it or pay?I keep the quotation stapled to the front of every file for afternoons like this. Two separate things sit in yours. First, what you agreed: does it list destination charges, and say the CBM is subject to remeasurement? An all-inclusive...
4w ago
Setting up US fulfilment from Vietnam: do I need a broker as Importer of Record, and where do I look?Customs is one agency at the border; the one that cares about your product is the other. Whatever the second agency wants goes in under your name; the broker keys in what you hand over and no more. Find out which agency, if any, wants to...
4w ago
Has anyone actually been paid an IEEPA refund by FedEx, or only seen it marked as received?The part I would prepare for is the reconciliation. There is talk that the money will go back to whatever card was charged, and some of these entries go back to May 2025, so it may land on a card statement nobody is watching. I keep a line...
4w ago
How much verification before a broker accepts a power of attorney, and does the forwarder get a say?From the importer's chair. We have no traffic department, so I sign what the broker sends, within reason, and I keep the signed copy with the date and the name of the officer who signed, so an auditor can see who bound the company and...