Sharing my claim story from the session chat: DDP into Norway, we couldn't register for VAT in time, goods sat for three weeks. The wall chart says DDP is 'maximum seller obligation', nobody mentions it's also maximum seller paperwork in a country you don't know.
17JunWebinarSession endedReplay for attendees
Incoterms 2020 in Practice: Who Really Bears the Risk?
Beyond the wall chart: the cases where CIF, DAP and DDP go wrong, told through real claims.
17 Jun 2026 · 14:00 UTC · 60 min
About this session
What this session covers
Everyone has the Incoterms wall chart; almost nobody reads the fine print until a container goes overboard. Sofia Almeida and Lars Nielsen walked through real claim scenarios, damaged reefer cargo under CIF, a DDP shipment stuck on import VAT, project cargo craned onto a barge, and where risk actually transferred in each. The thread below continues the discussion.
Agenda
- The five Incoterms decisions that matter commercially
- Claim walkthrough #1: CIF and the reefer that failed
- Claim walkthrough #2: DDP and the VAT registration trap
- Claim walkthrough #3: project cargo beyond the ship's rail
Session replay
Available to the 4 members who attendedQ&A, still open
The session ended; the conversation didn't. Follow-up questions welcome.
2 replies
The recurring lesson from every story in this thread: the three-letter code is the start of the conversation, not the end. Name the port, name the payer, name the paperwork owner, in words, in the contract. The session recording's last ten minutes make exactly this point with the barge case.